Artilance

Delete your account

If you still have the app installed, the fastest way is Profile → Security → Delete account, which confirms by one-time code and deletes immediately. Use this form if you no longer have the app.

This action is permanent.

You cannot delete your account while you have an active booking, a pending payout, or an open dispute — please complete or resolve those first.

Your profile and identity data are anonymised immediately. Transaction, booking and payout records, and an internal record of your deletion request, are kept for six (6) years to meet tax and accounting obligations. Reviews and chat messages remain as part of the other party’s record of the service, shown against “Deleted User”. See section 9 of our Privacy Policy.

Only want some of your data removed? You do not have to delete your account. Email hello@artilance.com telling us which data you want removed, and we will action it under your right to erasure. We may need to verify your identity first.

Your account details

These are used to find your account. They must match what you registered with.

Reason for leaving *

Select whether you are a customer or a service provider first.

I confirm that *

Send request opens your email app with everything filled in — just hit send. If nothing opens, use Copy request and email it to hello@artilance.com yourself.

Account deletion request

Full name: 
Registered email: 
Registered phone: 
I am a: 

Reason(s) for leaving:

I confirm that:
- I am the owner of this account.
- I have no active booking, pending payout, or open dispute.
- I understand my profile and identity data will be anonymised and that this cannot be undone.

We may need to verify your identity before acting on a request. Need help instead? Email hello@artilance.com.